NoorEdu Academy

🎯 Policy Goal

We at Noor Educational Academy are committed to user satisfaction and providing a high-quality learning experience. Therefore, we provide a flexible refund policy to give you confidence in your decision to subscribe with us.

✅ Refund Terms

1. Refund Grace Period:

Users may request a full refund within 7 days of payment, provided they have not used more than 20% of the course content or available resources.

2. Excessive Content Usage:

If more than 20% of lessons have been viewed or files downloaded, the request is not eligible for refund.

3. Free or Sponsored Courses:

No amounts are refunded for free courses or courses obtained as part of promotional offers (such as: register and invite a friend for free).

4. Recurring Subscriptions (Monthly/Annual):

Subscription cancellation can be requested at any time, but amounts paid for previous months are not refunded. Cancellation takes effect from the following month.

5. Technical Issues:

In case of a technical problem that prevents you from using the platform and is not resolved within 3 business days from the date of the report, you may request a refund.

📝 How to Request a Refund

Please send an email to: contact@nooreduacademy.com

Please include:

Username
Order/Payment number
Reason for refund request

We will respond within 2–5 business days.

⚠ Important Notes

Refunds via bank cards may take 7–14 business days depending on the bank.
The Academy reserves the right to refuse any refund request in case of suspected service abuse or repeated requests without justification.

💬 We're Here to Support You

Our goal is your satisfaction, so don't hesitate to contact us for any inquiry or issue you face

Email
contact@nooreduacademy.com

Phone
+966500098157

Refund Policy Noor Educational Academy